Below you will find support & RMA information per manufacturer. If a manufacturer does not offer its own RMA handling, you can use the Request RMA from us.
ACTi
Support:
Support website: https://member.acti.com/corpweb/member/login.aspx?from=https://www2.acti.com/CustomerHelpdesk/index.aspx (EN)
Support forum: https://member.acti.com/login (EN)
Create a ticket/case via: https://member.acti.com/corpweb/member/login.aspx?from=https://www2.acti.com/CustomerHelpdesk/index.aspx (after registration)
Knowledge Base: http://wwww.acti.com/support/KnowledgeBase/outside/index.asp
Telephone number: +886-2-2656-2588
Register RMA
You can send your RMA directly from ACTi sign up
APC
Support:
Support website: www.apc.com/site/support/ (NL)
Support Telephone: +31(0)235124124 (NL)
Support FAQ: http://www.apc.com/nl/en/support/index.jsp
Support Forum: http://forums.apc.com
Support Email: http://www.apc.com/nl/en/support/contact/ask_apc.cfm
Register RMA
You can send your RMA directly from APC Sign in (NL)
Asustor
Support:
Support website: support.asustor.com/ (EN)
Knowledgebase: https://support.asustor.com/index.php?/Knowledgebase/List
Support forum: forum.asustor.com/ (EN)
Telephone number: +886-2-7737-0888 (EN)
E-Mail address: contact@asustor.com (EN)
Register RMA
You can send your RMA directly from Asustor sign up
Axis
Support:
Support website: www.axis.com/techsup (EN)
FAQ website: www.axis.com/techsup/faq/ (EN)
Support forum: https://www.axis.com/support (EN)
Create a support ticket: https://www.axis.com/nl-nl/contact-us/contact-form?r=Main%20contact%20form (EN)
Register RMA
You can send your RMA directly from Axis Sign up. (EN)
CalDigit
Support:
Support website: https://www.caldigit.com/support/ (EN)
Knowledgebase: https://www.caldigit.com/support/
FAQ website: https://www.caldigit.com/support/ (EN)
Phone number: +44(0)8458350372 (EN)
E-Mail address: support@caldigit.com (EN)
Register RMA
You can submit your RMA via our ticket system.
Doorbird
Support:
Support website: http://www.doorbird.com/support
Phone number: +49(0)-30-12084865 (EN)
Create a ticket: http://www.doorbird.com/contact-form?customer_type=end_user&reason=technical_support
Register RMA
You can register your RMA with us: https://www.rshaarlem.com/support
Eaton
Support:
Support website: https://www.eaton.com/nl/nl-nl/support/warranty-returns.html (NL)
Phone number: +31-418-570-260 (NL)
E-Mail address: TSNL@eaton.com (NL)
Register RMA
You can send your RMA directly from Eaton Sign in (NL)
Foscam
Support:
Website: www.foscam.com
Support website: https://www.foscam.com/faqs/index.html (EN)
FAQ website: https://www.foscam.com/faqs/index.html (EN)
Support Mail: support@foscam.com (EN)
Support Phone: USA +1-844-344-1113
Register RMA
You can submit your RMA via our ticket system.
G-Technology
Support:
Support website: https://support-en.g-technology.com/
Create a support ticket: https://support.wdc.com/support/case2.aspx?t=gtech&lang=en
Support Forum: https://community.wd.com/c/g-technology
Register RMA
You can submit your RMA to: https://support-en.wd.com/app/warrantystatusweb(EN)
HGST (formerly Hitachi)
Support:
Support website: https://www.westerndigital.com/support.hgst
Support Forum: https://community.wd.com/c/hgst-products
Support Knowledgebase: https://support-en.hgst.com/app/answers/list/p/48/
Register RMA
You can send your RMA directly at WD Sign up. (EN)
Hikvision
Support:
Support website: https://us.hikvision.com/en/support-resources/documentation/technical-bulletin
Support FAQ: https://www.hikvision.com/europe/support/
Support E-Mail: support.fr@hikvision.com
Register RMA
You can submit your RMA via our ticket system.
ICY BOX
Support:
Support website: https://icybox.de/contact.php
Support forum: https://icybox.de/download.php
Support telephone: +49 (0)4102 468 - 950
Register RMA
You can submit your RMA via our ticket system.
Integral
Support:
Support Website: www.integralmemory.com/support-form (EN)
FAQ website: www.integralmemory.com/faq (EN)
Phone number: +31-1823-77240 (NL)
E-Mail address: netherlands@integraleurope.com (NL)
Register RMA
You can submit your RMA via our ticket system.
Intel
Support:
Support website: https://supporttickets.intel.com/s/warrantyinfo?language=en_US (EN)
Support forum: https://forums.intel.com/s/?language=en_US
Contact:https://supporttickets.intel.com/s/warrantyinfo?language=en_US
Register RMA
You can request your RMA directly from Intel by creating a support ticket via: https://supporttickets.intel.com/?lang=en-US
iWalk
Support:
Support Website: http://en.iwalk.net
Telephone number: +86-592-574-3713 (EN)
E-Mail address: service@u2oglobal.net (EN)
Register RMA
You can submit your RMA via our ticket system.
Lacie
Support:
Support website: https://www.lacie.com/nl/nl/support/
Register RMA
You can submit your RMA via our ticket system
Netgear
Support:
Support website: http://support.netgear.com/general/contact/default.aspx (EN)
Phone number: 020-7219080 (NL)
Create a support ticket: support.netgear.com/general/contact/default.aspx (EN)
Register RMA
You can send your RMA directly from Netgear Sign in (NL)
QNAP
Support:
Support E-mail: NLSupport@qnap.com
FAQ website: https://www.qnap.com/nl-nl/how-to/faq/
Support forum: forum.qnap.com/ (EN)
Phone number: 010-7600830 (NL)
Create a support ticket: https://helpdesk.qnap.com/index.php?/Tickets/Submit
Qnap account centre: https://account.qnap.com/signin?state=%2F
Register RMA
You can only submit your Qnap RMA directly via Qnap Support system.
QSAN
Support:
Website: www.qsan.com/en
Support website /ticket creation: https://www.qsan.com/en/technical_support (EN)
FAQ website: https://www.qsan.com/en/faq (EN)
Support Phone: +886-2-7720-2118
Register RMA
You can submit your RMA via our ticket system.
Raidon
Support:
Support website: https://icybox.de/contact.php
Support telephone: +49 (0)4102 468 - 950
Register RMA
You can submit your RMA via our ticket system.
Samsung
Support:
Website: http://www.samsung.com/nl/
Support website: http://www.samsung.com/nl/support/
Support Forum: https://eu.community.samsung.com/t5/nl/ct-p/nl
Support Telephone: 088-9090100
Register RMA
You can submit your RMA via our ticket system.
SanDisk
Support:
Website: https://www.sandisk.nl/
Support website: https://kb-nl.sandisk.com/
Create a support ticket: https://kb-nl.sandisk.com/app/ask/
Register RMA
You can send your RMA directly from Sandisk Sign up.
Seagate
Support:
Support website: https://www.seagate.com/nl/nl/support-home/
Create a support ticket: support2.seagate.com/
Register RMA
You can send your RMA directly from Seagate Sign up. (EN)
Sharkoon
Support:
Create a support ticket: https://en.sharkoon.com/support.aspx (EN)
Register RMA
You can submit your RMA via our ticket system.
Synology
Support:
Knowledge Base: https://www.synology.com/nl-nl/support
Support forum: www.synology-forum.nl/ (NL)
Create a support ticket: https://account.synology.com/support/support_form.php (EN)
Register RMA
First create a ticket at Synology. Please quote the ticket number on the RMA request.
You can submit your RMA via our ticket system.
Synology Replacement Service Europe
For XS and XS+ series, Synology Replacement Service Europe is now available. Check here for more information.
TP-Link
Support:
Website: https://www.tp-link.com/nl/
Support website: https://www.tp-link.com/nl/support.html
FAQ website: https://www.tp-link.com/nl/faqs.html
Support forum: https://community.tp-link.com/en
Create a support ticket: https://www.tp-link.com/nl/support-contact.html#E-mail-Support
Support Phone: + 31- (0) 30-6038735
Support E-Mail: support.nl@tp-link.com
Register RMA
You can submit your RMA via our ticket system.
Western Digital
Support:
Website: https://www.westerndigital.com/
Support website: https://www.westerndigital.com/support (EN)
FAQ website: https://www.westerndigital.com/support (EN)
Support forum: community.wdc.com/ (EN)
Create a support ticket: https://support.wdc.com/support/case.aspx?lang=en (EN)
Support Phone: 00800-27549338
Other note: Advanced Replacement possible (Credit card required)
Register RMA
You can send your RMA directly from Western Digital Sign up. (EN)
Other brands
Is your brand not listed separately?
Support:
Telephone number: 023-5531900 (NL)
E-Mail address: support@rshaarlem.com (NL)
Register RMA
You can submit your RMA via our ticket system.