Synology HDD Replacement Service

Fast delivery of a replacement hard drive

Synology hard drives are built to perform, are extremely reliable and come with a 5-year warranty. Nevertheless, they remain electronics and a failure can always occur unexpectedly.

To better serve our customers, we have recently introduced the ability to exchange defective Synology hard drives directly for a new one. After receiving the defective hard drive, we can quickly exchange it and you will have a replacement in a few days.

On the basis of bring-in-and-return
Fast delivery of a replacement hard drive
Valid only for hard drives purchased from us
Provided defective within the 5-year warranty period